Orleans Parish Property Tax: Pay, Lookup, Calculate & Fix a New Orleans Tax Bill
Trying to pay or understand an Orleans Parish property tax bill? Use the City of New Orleans Treasury for tax bills, payments, receipts and delinquent balances. Use the Orleans Parish Assessor for value, ownership, legal description, maps and homestead exemption. This guide gives you the exact route, fees, documents, contacts and mistakes to avoid before you click pay.
Which Orleans Parish tax office do you need?
Most confusion comes from using the wrong office. Payment problems and value problems are handled separately.
Fast action board
- 1Need to pay or download a tax bill? Use the City of New Orleans property tax payment route through Bureau of Treasury.
- 2Need assessed value, ownership, maps or legal description? Use the Orleans Parish Assessor property search.
- 3Homestead exemption missing? Contact the Assessor first at 504-754-8811 and notify your mortgage company if escrow is involved.
- 4Paid but still shows due? Contact Treasury before paying a future bill again. City guidance says payment errors should be reviewed before a future payment.
- 5Mortgage company pays escrow? You may still receive a property tax bill. Revised bills, code enforcement liens or Safety & Permits charges may not be included in your lender’s payment.
Official pages to keep open
Search bill
Use address or 9-character tax bill number.
Match property
Verify owner, address, legal description and tax year.
Check fees
E-check is no service fee; cards add a fee.
Save proof
Keep receipt for escrow, sale, refinance or dispute.
How to look up an Orleans Parish property tax bill
Use the City bill search for payment status. Use the Assessor search for value, maps and assessment records. Save both if you are buying, selling, refinancing or disputing a bill.
| You Need | Official Tool | What To Check |
|---|---|---|
| Current tax bill | City of New Orleans current tax bill search | Address, tax bill number, tax year, amount due, payment status. |
| Historical tax bills | NOLA historic tax bills search | Name, location address as assessed, or tax bill number; historic search covers 2008-2026. |
| Assessment value | Orleans Parish Assessor property search | Land assessment, improvement assessment, property class, exemption status. |
| Legal records | Orleans Civil Clerk land/mortgage/conveyance records | Recorded acts, conveyance, mortgage, subscription or image fees. |
1
Search the City bill by address or tax bill number
The City portal says tax bill numbers are nine characters.
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Open the official Find Your Tax Bill page. Search the property address, then click through to the property tax payment portal. For direct payment lookup, use the Treasury payment portal and search by tax bill number or property address.
2
Compare the Assessor record before paying
Assessment records are useful but not legal surveys.
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Open the Orleans Parish Assessor property search. Match the owner, property location, land/improvement assessment, exemption and legal description. The Assessor states its search is for tax assessment purposes and is not legal documentation, a recorded survey or a guaranteed legal map.
3
Save the current bill screen before payment
This helps if posting, escrow or duplicate-payment questions happen later.
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Save the tax bill number, property address, tax year, total due, payment method, confirmation number and date. The City payment page says you may print a copy of the online bill for your records.
How to pay Orleans Parish property tax online safely
The City of New Orleans property tax payment route is the safe starting point. Do not enter bank or card information on a page you cannot trace back to NOLA.gov or the City payment service.
| Payment Method | Official Fee / Rule | Best For |
|---|---|---|
| Online e-check / ACH | No service fee; e-check transaction limit listed as $3,000,000. | Most owners paying from a bank account. |
| Online debit card | 2.49% of amount due. | Owners who need card payment and accept the fee. |
| Online credit card | 2.49% of amount due. | Convenience payment; review non-refundable fee. |
| In-person debit / credit | Bureau of Treasury accepts Discover, MasterCard and Visa; American Express not accepted; 2.7% convenience fee. | Owners who need City Hall counter help. |
| Mail payment with bill stub; portal says include copy of bill screen and write tax bill number on check if mailing from online bill screen. | Owners avoiding card fees; not ideal near deadline. |
1
Open the official City payment route
Search by 9-character tax bill number or address.
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Start at NOLA.gov property tax or the City Treasury payment portal. Choose Real Estate Tax, then enter the tax bill number or start typing the property address and select from the dropdown.
2
Review the bill detail before paying
Online payment is for total taxes due; no partial online payments.
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Match owner, mailing address, property location, legal description, land assessment, improvement assessment, homestead amount, delinquent date, interest and total due. The City portal states online payment is for total taxes due and no partial payments may be made online.
3
Choose e-check when avoiding service fees
Card convenience fees are collected by JPMorgan Chase Bank.
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The City lists online e-check / ACH as no service fee. Debit and credit card payments list a 2.49% service fee online. In-person card payments at the Bureau of Treasury list a 2.7% convenience fee.
4
Save the receipt and allow posting time
Posting may not be instant.
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The City property tax page says to allow 24-48 hours for payment to reflect on the account, while the payment portal says to allow 3-5 business days for tax payment processing and record updates. Save screenshots and confirmation numbers.
How Orleans Parish property tax is calculated
Do not estimate from a generic “New Orleans average.” Your bill depends on the Assessor value, property classification, exemptions, millage and any delinquent interest or City charges.
Simple Orleans Parish property tax estimate
Taxable assessed value × applicable millage = base tax. Add delinquent interest, liens, fees or tax sale costs if they apply.
| Bill Factor | What It Means | Where To Check |
|---|---|---|
| Fair market value | Assessor’s estimated market value. | Assessor property search. |
| Assessment percentage | Louisiana law lists land at 10% and residential improvements at 10% of fair market value for assessed valuation. | Louisiana Constitution / assessment law and Assessor record. |
| Homestead exemption | Assessor states it exempts the first $75,000 of the home’s market value for qualifying primary residences. | Assessor Homestead & SAL page and tax bill. |
| Millage | Tax rate applied to taxable assessed value. | Tax bill lines and City/assessment records. |
| Interest / costs | City bill pages state delinquent taxes accrue 1% interest per month. | Current Treasury bill screen. |
Orleans Parish homestead exemption: documents, value and common mistakes
Homestead exemption can materially reduce a qualifying owner-occupied home’s taxable value. The Assessor is the official office for filing and correction.
Amount
The Orleans Parish Assessor says homestead exemption exempts the first $75,000 of market value for a qualifying primary residence.
Basic qualification
Primary residence / owner-occupied property. New owners should not assume the prior owner’s exemption carries over automatically.
Assessor hours
Assessor office hours are listed as Monday-Friday, 8:30 AM-4:00 PM.
| Required Item | Official Detail | Practical Tip |
|---|---|---|
| Proof of ownership | Required by Assessor. | Use closing, act of sale or ownership document if asked. |
| Driver’s license or ID | Address must match the property. | Fix ID address mismatch before appointment. |
| Accepted utility proof | Current Entergy, cable or AT&T landline bill with name, service location and mailing address matching property. | Bill should show standard residential usage. |
| Not accepted | Assessor says Sewerage & Water Board, internet and Delta bills are not accepted. | Do not upload one of these as your only proof. |
| Virtual appointment | Person on the appointment must visually match the ID; each applicant must be present if more than one applicant is on the form. | Use a device with camera, microphone, speaker and internet. |
1
Open the official Assessor homestead page
Do this before calling Treasury about a missing exemption.
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Use the Orleans Parish Assessor Homestead & SAL page or the online homestead application page. Prepare documents before scheduling.
2
Check the exemption on both records
Filing is not enough if the bill still shows no exemption.
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After filing, check the Assessor property record and the City tax bill. City tax bill pages warn that if you are entitled to a homestead exemption and no amount is indicated, contact the Assessor immediately and notify your mortgage company.
Orleans Parish due dates, delinquent interest, partial payments and escrow problems
Near the deadline, always rely on the current official bill screen. Old notices may not include interest, revised bills, liens or tax sale status.
| Issue | Official Detail | What To Do |
|---|---|---|
| Bill mailing | Bills are generally mailed mid-to-late December to the owner of record with the Assessor. | Do not wait for mail; use official bill search if it does not arrive. |
| Delinquent tax | City bill pages state interest accrues at 1% per month on delinquent taxes. | Check updated balance before paying an old notice amount. |
| Partial payment | City page says partial payments may be made and applied pro-rata, but online portal says no partial payments online. | Contact Treasury before trying a partial payment. |
| Mortgage escrow | You may still receive a bill even if your lender pays from escrow. | Compare lender escrow statement with the City tax bill payment status. |
| Revised bills / liens | City says revised bills, Code Enforcement liens and Safety & Permits charges are usually not included in bank/mortgage payments. | Pay or resolve these personally if shown due. |
| Tax sale notice | City bill screens warn totals may not include resolution of any tax sale(s). | Contact Treasury before assuming the displayed total clears everything. |
What to do if your Orleans Parish property tax bill looks wrong
Use this table before calling. The right office depends on whether the issue is value, exemption, payment, lien, escrow or legal records.
| Problem | Call / Use First | Prepare This |
|---|---|---|
| Value seems too high | Orleans Parish Assessor | Assessor record, photos, comparable sales, property condition notes. |
| Homestead missing | Assessor at 504-754-8811 | ID matching property, ownership proof, accepted utility bill. |
| Payment not credited | Bureau of Treasury | Receipt, payment date, confirmation number, bill number, bank/card proof. |
| Previous balance looks paid | Treasury before paying future bill | Old receipt, lender escrow statement, current bill screen. |
| Need mortgage/conveyance records | Orleans Civil Clerk Online Records | Name, instrument date, property address, subscription/payment if needed. |
| Tax sale / adjudication status | City Treasury / tax sale resources | Current bill, tax sale notice, bill number, owner name. |
Property records, tax rolls, mortgage and conveyance research
Assessment search, tax bill search and legal land records are different. Use the right source for the question.
Assessor property search
Best for assessment values, property descriptions, maps and tax assessment information. Not a legal survey or recorded title record.
City tax rolls
The City publishes Orleans Parish tax rolls by tax year and district with starting and ending bill-number ranges.
Civil Clerk online records
Online Records subscription includes multiple records systems. Published subscription costs: 24 hours $20, monthly $100, annual $700.
Clerk office
Clerk of Civil District Court: 421 Loyola Avenue, Room 402, New Orleans, LA 70112. Office hours listed Monday-Friday, 8:30 AM-5:00 PM.
Orleans Parish property tax offices: phone, address and map
Call the office that matches your problem. Treasury handles tax payment; Assessor handles valuation and exemption; Clerk handles recorded land records.
| Office | Official Detail | Use For |
|---|---|---|
| Bureau of Treasury | 1300 Perdido Street, Room 1W40, New Orleans, LA 70112. Phone: 504-658-1701 or 504-658-1712. Hours: 8 AM-5 PM, Monday-Friday. | Payments, receipts, balance, delinquent tax, bill payment questions. |
| Payment portal questions | 504-658-1715 listed on City payment portal. | Online payment questions or payment-portal concerns. |
| Orleans Parish Assessor East Bank | 1300 Perdido St, New Orleans, LA 70112. Hours: Monday-Friday, 8:30 AM-4:00 PM. | Assessment, property search, homestead, legal descriptions, mailing name/address. |
| Orleans Parish Assessor West Bank | 225 Morgan St, New Orleans, LA 70114. Hours: Monday-Friday, 8:30 AM-4:00 PM. | West Bank assessment and exemption support. |
| Clerk of Civil District Court | 421 Loyola Avenue, Room 402, New Orleans, LA 70112. Hours: Monday-Friday, 8:30 AM-5:00 PM. | Land records, conveyance, mortgage and recorded documents. |
Map to New Orleans City Hall / Treasury
Use this for Bureau of Treasury and East Bank Assessor location reference. Confirm current office instructions before visiting.
Official Orleans Parish property tax links with micro-steps
Use these links only after reading the steps above. They are for performing tasks on official portals.
Step: read payment fees → open payment site → search address/bill number → review bill → pay.
Step: choose Real Estate Tax → enter 9-character bill number or address → verify details.
Step: search current address or historic bill by name, location address or bill number.
Step: accept disclaimer → search property → compare value, exemption and description.
Step: confirm primary residence → gather documents → schedule or apply as instructed.
Step: choose land, mortgage or conveyance records → review subscription/image costs.
Orleans Parish property tax FAQs
Short answers for the questions New Orleans property owners usually ask before paying, disputing or filing exemption paperwork.
QWhere do I pay Orleans Parish property tax?▾
Use the City of New Orleans property tax payment route through Bureau of Treasury. Search by tax bill number or property address, review the bill, then pay through the official portal.
QWhat is the Treasury phone number?▾
Bureau of Treasury lists 504-658-1701 and 504-658-1712. The online payment portal also lists 504-658-1715 for questions or concerns.
QWhat is the Assessor phone number?▾
City tax bill pages direct taxpayers to contact the Assessor at 504-754-8811 for homestead exemption, assessment, mailing name/address or legal-description questions.
QIs e-check free for Orleans Parish property tax?▾
The City property tax page lists online e-check / ACH as no service fee. Card payments list fees, so review the payment screen before submitting.
QCan I pay partial property tax online?▾
No. The Treasury payment portal states online payment is for total taxes due and no partial payments may be made online. Contact Treasury for partial-payment questions.
QWhen are Orleans Parish tax bills mailed?▾
The City says property tax bills are mailed generally in mid-to-late December to the owner of record with the Orleans Parish Assessor.
QHow much is delinquent interest?▾
City bill pages state interest accrues at 1% per month on delinquent taxes. Always check the current bill screen for updated payoff.
QHow much is Orleans Parish homestead exemption?▾
The Assessor says it exempts the first $75,000 of a qualifying primary residence’s market value from taxation.
QWhat documents do I need for homestead?▾
Prepare proof of ownership, a valid ID with address matching the property, and an accepted current utility bill such as Entergy, cable or AT&T landline. Sewerage & Water Board, internet and Delta bills are not accepted.
QIs this an official tax website?▾
No. PropertyTaxUSA.org is an independent guide. Verify bills, payment status, exemptions, fees, deadlines and records with official City, Assessor and Clerk sources.
Bottom line
For Orleans Parish property tax, think: Assessor for value and exemption; City Treasury for bills and payment. Before paying, match address, 9-character tax bill number, owner, legal description, homestead amount, tax year, fees and total due. If escrow, exemption, prior balance or revised charges are involved, verify directly before submitting payment.
Independent guide notice: This page is informational only and is not the City of New Orleans, Bureau of Treasury, Orleans Parish Assessor, Civil Clerk, Louisiana Tax Commission or a payment processor.