Puerto Rico Property Tax: CRIM Lookup, Pay, Catastro & Exemption Help
Trying to pay CRIM, find a catastro number, check property-tax debt, request a certificate, update the owner after purchase, or understand why a Puerto Rico property tax bill appeared? This guide explains the practical route: use CRIM for property-tax accounts and cadastral requests, Hacienda/Colecturía for supported online payments, Catastro Digital for parcel lookup, and KARIBE/Registro for registry-title records.
What Puerto Rico property owners usually need first
Use this action board before opening multiple government portals. It helps you avoid confusing CRIM tax accounts, Catastro parcel maps and Registry title records.
Fast action board
- 1Need to pay or check debt? Start at CRIM’s taxpayer portal and search your account. Have the catastro number, owner information and payment evidence ready.
- 2Need the parcel location or catastro number? Use CRIM’s Catastro Digital / parcel viewer. It is for property-tax mapping, not a legal title guarantee.
- 3Need a certificate? CRIM’s portal lists Estado de Cuenta, Certificación de Valores, Certificación por Todos los Conceptos and Radicación de Planillas.
- 4Recently bought property? Use CRIM’s change-of-owner request after the deed/transaction is ready. Do not assume the seller’s CRIM account automatically updates.
- 5Need deed/title information? Use Registro Inmobiliario Digital / KARIBE. Catastro helps identify parcels; KARIBE is for registry records.
Official pages to keep open
Identify property
Use catastro number, owner, address or parcel map.
Check CRIM account
Confirm debt, certificates, value or pending request.
Pay or request service
Pay debt, request owner change, address correction or certificate.
Save proof
Keep receipts, certificates, case numbers and registry documents.
How to pay or look up Puerto Rico property tax through CRIM
CRIM’s portal is the practical starting point for property-tax debt and many account services. Hacienda also lists online payment for “contribución sobre la propiedad inmueble” through its online payment resources.
1Open the official CRIM taxpayer portalUse CRIM first for property-tax account services.▾
Go to CRIM’s official portal. The portal lists debt consultation, payment of total movable or immovable property debts, certificates and multiple taxpayer requests.
2Search with the strongest property detailCatastro number is usually the cleanest identifier.▾
Use catastro number, owner information or account details available from your CRIM notice, deed file, prior payment receipt or Catastro Digital search. Match the property before paying.
3Confirm the concept before payingNot every government payment is a CRIM real-property tax payment.▾
Hacienda’s online payment page separates SURI payments from Colecturía Virtual and lists “Contribución sobre la propiedad inmueble” under the online payment options. Confirm you are paying the correct concept and account.
4Save receipt and account proofUseful for mortgage, closing, inheritance or disputes.▾
Save payment confirmation, receipt number, catastro number, owner name, date, amount, and any CRIM certificate issued afterward. If a bank, notary, buyer or heirs need proof, receipts alone may not be enough—request the proper certificate.
How to use CRIM Catastro Digital for parcel lookup
Catastro Digital is best for locating and identifying the parcel tied to a property-tax account. It is not the same as a deed search or legal title opinion.
What it shows
CRIM describes the parcel viewer as a public application for registered parcels and general parcel-map information.
Search types
The viewer supports searches by parcel number and cadastral number. Use both when address format is unreliable.
Update frequency
The parcel map is updated daily by CRIM’s Catastro Digital staff using submitted service sheets and automated data integration.
Precision warning
CRIM’s map information is for property-tax purposes and may not be suitable for engineering, property transfers or precise land measurement.
Best use
Use it to confirm municipality, parcel location, catastro number and whether the record likely matches your property.
Not title proof
For registered title, liens or deed history, use the Registro Inmobiliario Digital/KARIBE route.
1Open Catastro DigitalUse it for parcel identification.▾
Open CRIM Catastro Digital. If the map is slow, try a desktop browser and keep the catastro number or municipality ready.
2Search by catastro or parcel numberAddress-only searches can be unreliable in Puerto Rico.▾
Puerto Rico addresses can vary by urbanization, barrio, sector, road and km marker. Catastro number is usually safer than plain-text address.
3Copy details into CRIM or registry workflowDo not rely on memory.▾
Write down the catastro number, municipality, parcel location and any matching data. Use that information when calling CRIM, paying, requesting certificates or coordinating with a notary.
CRIM certificates and online requests that matter
The useful part is knowing which CRIM service matches the problem. These services are listed by CRIM’s portal and can reduce back-and-forth if you choose correctly.
| Need | CRIM Service / Document | Use It For |
|---|---|---|
| Debt proof | Estado de Cuenta | Showing balance, account condition or payoff context. |
| Property value proof | Certificación de Valores | Bank, notary, sale, estate or valuation-related requests. |
| All-concept status | Certificación por Todos los Conceptos | More complete account review when closing, financing or resolving debt. |
| Plan filing proof | Radicación de Planillas | Business/personal-property filing context when applicable. |
| New owner after purchase | Cambio de dueño | Updating the CRIM account after acquiring property. |
| Mailing problem | Corrección de dirección postal | Fixing notices going to the wrong address. |
| Value / account problem | Tasación, investigación, aplicación de pagos por evidencia | Wrong value, unclear account history or payment not applied. |
Principal residence, veterans and other CRIM exemption questions
Puerto Rico exemption rules can be valuable, but the biggest mistake is assuming the benefit is automatic. Confirm eligibility and filing status through CRIM.
Principal residence
Puerto Rico has residential-exoneration rules for qualifying primary residences. Verify filing, owner status and occupancy requirements with CRIM.
Veteran exemption
CRIM’s portal lists “exención de veterano” among services that can be filed electronically through taxpayer services.
Retroactive exoneration
CRIM lists exoneración retroactiva under its portal services. Use this only when your facts fit the official requirements.
After buying property
Submit owner-change and exemption-related requests early. A deed closing does not guarantee the CRIM tax account immediately reflects you as owner.
How to estimate Puerto Rico property tax without guessing wrong
Do not estimate CRIM tax from today’s market value alone. Puerto Rico property tax depends on CRIM valuation, property classification, municipality and eligible exemptions.
| Bill Part | What It Means | Where To Check |
|---|---|---|
| CRIM valuation | Tax value used by CRIM, not necessarily current sale price. | CRIM account/certification of value. |
| Municipality | Municipal tax components can differ by location. | CRIM account, notice, municipality record. |
| Exoneration / exemption | Potential reduction for qualifying property or owner status. | CRIM services and exemption request status. |
| Debt / penalties | Prior unpaid periods, penalties or account adjustments can change payoff. | Estado de Cuenta or CRIM debt consultation. |
| Registry / title issue | Owner or deed history may require Registro/KARIBE review. | Registro Inmobiliario Digital / notary. |
Wrong owner, wrong address, debt surprise, missing property or bad value: what to do
Use this before calling. It helps you ask for the right service and bring the right proof.
| Problem | Start With | Prepare |
|---|---|---|
| Property not under your name | CRIM cambio de dueño | Deed, catastro number, buyer/seller details, registry/notary documents. |
| Mailing address wrong | Corrección de dirección postal | ID, proof of new mailing address, catastro/account number. |
| Payment not applied | Aplicación de pagos por evidencia | Receipt, bank/card proof, date, amount, account number. |
| Value seems wrong | Tasación / investigación | CRIM notice, property data, photos, appraisal or comparable proof if available. |
| Parcel map issue | Catastro / arreglo de mapas | Map screenshot, deed, survey if available, municipality, catastro number. |
| Inheritance / estate property | Notary + CRIM + Registro | Estate documents, deed, registry data, heirs, catastro number and CRIM certificates. |
CRIM, Catastro and Registro/KARIBE are not the same thing
Many Puerto Rico property searches fail because users expect one system to answer every question.
CRIM
Use for property tax account, debt, payment, certificates, owner-change, address correction, valuation and taxpayer services.
Catastro Digital
Use for parcel map, catastro number and general parcel identification for property-tax purposes.
Registro/KARIBE
Use for registry records, filings, title-related history, liens and official property-registry services.
CRIM contact, address and map
Use phone or in-person help when the online portal does not match your deed, payment, catastro number or certificate need.
CRIM taxpayer service
Phone: 787-625-2746
Use for taxpayer service, account questions, payment guidance and service requests.
CRIM physical address
Carretera Estatal 1, Km. 17.3
San Juan, PR
Confirm office requirements before visiting.
CRIM postal address
PO Box 195387
San Juan, PR 00919-5387
Use only when the official instruction for your service allows mail.
Hacienda payment help
For Hacienda online payments: 787-620-2323, option 2.
Use for Hacienda payment-route questions, not CRIM account corrections.
Map to CRIM main office area
Use this map as a location guide. Confirm hours, documents and whether your service can be completed online before traveling.
Official Puerto Rico property tax resources
Use these for final actions only: payment, account lookup, certificate request, parcel map, registry search or agency contact. The key information is summarized above.
Puerto Rico property tax FAQs
Short answers for homeowners, buyers, heirs, notaries, mortgage borrowers and property investors dealing with CRIM.
QWho collects Puerto Rico property tax?▾
CRIM, the Centro de Recaudación de Ingresos Municipales, is the main agency for municipal property-tax collection and related taxpayer services.
QHow do I pay Puerto Rico property tax online?▾
Start at the official CRIM portal or Hacienda’s online payment page. Confirm the property, catastro number, debt and payment concept before submitting.
QWhat is the catastro number?▾
It is the property identifier CRIM uses for cadastral and property-tax purposes. It is often the best search key for CRIM services.
QCan I search parcels online?▾
Yes. CRIM’s Catastro Digital parcel viewer provides public parcel-map access and searches by parcel or cadastral number.
QCan I get CRIM certificates online?▾
CRIM’s portal lists available certifications such as Estado de Cuenta, Certificación de Valores, Certificación por Todos los Conceptos and Radicación de Planillas.
QHow do I update the owner after purchase?▾
Use CRIM’s change-of-owner process and prepare deed, catastro number and transaction documentation. Ask your notary what CRIM documents are needed.
QDoes principal residence get a tax exemption?▾
Puerto Rico has residential exoneration/exemption rules for qualifying properties. Do not assume the benefit is automatic; verify filing and status through CRIM.
QIs Catastro the same as Registro?▾
No. Catastro helps identify parcels for tax and mapping purposes. Registro/KARIBE is the property registry route for registered title and registry services.
QWhat if my CRIM bill is wrong?▾
Use the correct CRIM request: investigation, valuation, address correction, owner change, map correction, or payment application by evidence. Keep proof ready.
QIs this an official CRIM website?▾
No. PropertyTaxUSA.org is independent. Verify payments, debt, certificates, deadlines, exemptions and account status with official CRIM, Hacienda or Government of Puerto Rico portals.
Bottom line
For Puerto Rico property tax, think: Catastro identifies the property, CRIM manages the tax account, Hacienda may route supported online payments, and Registro/KARIBE handles registry-title records. Use the catastro number whenever possible, request the correct CRIM certificate for closings or proof, and save every receipt or case confirmation.
Independent guide notice: This page is informational only and is not CRIM, Hacienda, the Registro de la Propiedad, a municipality, a notary, a payment processor or legal advice.